BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20160524T163000Z
DTEND:20160524T180000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Leadership U - Session 3\, The 3 Psychological Triggers that Matter to Happy Customers
DESCRIPTION:The 3 Psychological Triggers that Matter to Happy Customers\n\n \n\nBefore doing business with you\, a huge majority of customers will now use the information available on the web to find out a plethora of things about your company and your service quality. Transparency is the way the business world works these days\, and it's forced companies to re-examine their sales process or the benefit of the customer. This highly informed customer isn't going away anytime soon\, in fact\, the web has made it better than ever for honest\, upstanding businesses who take care of their customers to succeed in a world where most companies fall short. How can your business provide the sort of AMAZING customer service that companies like Nordstrom is able to deliver day after day? The real answer lies in finding a solution to loving your customers!\n\nJoin Jill Ann Anderson as she reveals the three psychological triggers that REALLY matter to customers. What matters to customers in the business-to-customer relationship? What principles should guide your customer service strategy?\n\n \n\nAlthough the business-customer relationship is largely based on emotion\, we can still look to scientific research for answers that reveal 3 powerful\, emotional triggers. Leveraging these triggers in your day-to-day interactions is what customer love is all about.\n\nHere is a great link to access more great events and topics: http://jillannanderson.com/speaker/\nCost: $15\, lunch provided.\n\nWhere: Riverwalk Square\, 127 N Main Street \n\nPublic parking is available on W. Maple Street or Heritage Park Parking Lot.\n\n\n\nMark your calendar! Future Leadership U session dates are as follows: June 28\, July 26\, and August 23.
X-ALT-DESC;FMTTYPE=text/html: \;
\n\nThe 3 Psychological Triggers that Matter to Happy Customers
\n\n \;
\n\nBefore doing business with you\, a huge majority of customers will now use the information available on the web \;to find out a plethora of things about your company and your service quality. Transparency is the way the business world works these days\, and it&rsquo\;s forced companies to re-examine their sales process \;or the benefit of the customer. This highly informed customer isn&rsquo\;t going away anytime soon\, in fact\, the web has made it better than ever for honest\, upstanding businesses who take care of their customers to succeed in a world where most companies fall short. \;How can your business provide the sort of AMAZING customer service that companies like Nordstrom is able to deliver day after day? The real answer lies in finding a solution to loving your customers!
\n\nJoin Jill Ann Anderson as she reveals the three psychological triggers that REALLY matter to customers. \;What matters to customers in the business-to-customer relationship? What principles should guide your customer service strategy?
\n\n \;
\n\nAlthough the business-customer relationship is largely based on emotion\, we can still look to scientific research for answers that reveal 3 powerful\, emotional triggers. Leveraging these triggers in your day-to-day interactions is what customer love is all about.
\n\nHere is a great link to access more great events and \;topics: \;http://jillannanderson.com/speaker/
\nCost: $15\, lunch provided.
\nWhere: Riverwalk Square\, 127 N Main Street
\nPublic parking is available on W. Maple Street or Heritage Park Parking Lot.
\n
\nMark your calendar! Future Leadership U session dates are as follows: June 28\, July 26\, and August 23.
LOCATION:Riverwalk Square (127 N Main Street)
UID:e.87.8200
SEQUENCE:3
DTSTAMP:20260503T012616Z
URL:https://tourism.experienceriverfalls.com/events/details/leadership-u-session-3-the-3-psychological-triggers-that-matter-to-happy-customers-05-24-2016-8200
END:VEVENT
END:VCALENDAR